New Picasa Community Channel on YouTube

Friday, April 3, 2009 | 2:15 PM

Looking for helpful demos of Picasa? We've started the Picasa Community Channel on YouTube to showcase user-created videos about Picasa and Picasa Web Albums. From basic overviews to closer looks at specific features, we've compiled our favorites into playlists that you can easily browse.

We'd love to see more videos from people who are passionate about using Picasa and helping other users. We encourage you to contribute your own videos by using the "
Send Message" link on the channel. Share your own tips, tricks, and testimonials with the Picasa community!

New version of Picasa 3!

Tuesday, March 24, 2009 | 9:53 AM

Hi Folks,

We are happy to announce that we have released a new version of Picasa! This new version is now available for download from our site. Some exciting new features include:

  • Added support for ICC color profiles
  • Updated Raw support for new cameras
  • Various bug fixes
See our release notes for a complete list.

Fix For Outlook Issue!

Wednesday, February 11, 2009 | 12:18 PM

Hi Everyone,

Thank you for all of your reports on emailing problem with Picasa and Outlook. I am happy to report that after much investigation, we've identified the culprit and have found a fix!

Here's the low down:

The problem occurs when the system has multiple email accounts and is set to "Prompt for a profile to be used". In other words, this is when you try to send an email and you get a prompt to select a email profile prior to the email composition window opening.

To avoid this, you can set Windows to not prompt you to select a profile by selecting a default profile. Keep in mind that this is the short term solution until our next release where this will be fixed. Once this is fixed, you will be able to go back to prompting a profile.

Here are the instructions:

1. Open your Control Panel.
2. If you have the "Classic View" of the Control Panel click directly on the Mail icon, if you have the "Category View" of Control Panel click "User Accounts" then click "Mail".
3. In the "Mail Setup - Outlook" dialog (window) select "Show Profiles".
4. Change the setting for "Prompt for a profile to be used" to "Always use this profile".
5. Select a default email profile to be used from the drop down menu.
6. Click "OK".

That should set everything back to normal again. We appreciate all of your posts... it's been of a great help.

~jaysiej

Picasa 3 Release Notes

Monday, February 2, 2009 | 3:23 PM

Sorry for the delay ladies and gentlemen, but you should now be able to view the Picasa release notes. A number of you have requested information about changes that are occurring with each release and you can view them at http://picasa.google.com/support/bin/answer.py?answer=53209


You can also review the release notes in the Help resources box on the right side of our Help Center. These updates should contain the major details for features and performance issues that have been fixed.

Unable to login from Picasa to Picasa Web Albums?

Wednesday, January 28, 2009 | 2:55 PM

We want to hear from you!

We have put together this list of questions to help us narrow down what is causing these login problems. To fill out the form, please click here. We hope with your help, we can get this fixed soon!

Thanks,

~jaysiej

Update...Storage Issue Resolved

Monday, January 26, 2009 | 11:43 AM

Hi All,

We've found the culprit for the storage issue and everything should be back to normal now. Thanks for all of your reports.


~jaysiej

Premium Storage Issue

Thursday, January 22, 2009 | 11:37 AM

Hi Folks,

Some users who paid for premium storage within the past couple of days are not seeing the storage reflected in their accounts. We're working on fixing this. Please stay tuned!